3pate Privacy Policy

This Privacy Policy ("Policy") describes how 3pate ("3pate", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player") who access or use the 3pate website at https://3pate.org, including all associated services, features, games, sportsbook markets, and player account functions.

3pate is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles. This Policy is designed to be transparent — it tells you exactly what we do with your data, with no ambiguity. If you have any questions that this Policy does not address, our support team is available 24/7 and will respond promptly.

This Policy applies to all players accessing 3pate from Pakistan, including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Peshawar, and other cities across the country. Players accessing from regions outside Pakistan are advised to review local data protection legislation that may apply to them in addition to this Policy.

3pate collects only the personal data that is necessary to deliver a secure, compliant, and high-quality platform experience. The categories of personal data we collect are as follows:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health information unless this is specifically required by a regulatory obligation and you have been separately notified.

3pate collects personal data through the following primary channels:

• Direct Submission: Information you actively provide during account registration, identity verification (KYC), payment setup, support interactions, and any feedback or survey responses.
• Automated Collection: Technical and behavioural data collected automatically as you use the platform, including through cookies, server logs, and analytics systems. See Section 9 for full cookie details.
• Third-Party Verification Partners: Identity and document verification data returned by our KYC partners when you submit verification documents. We receive the verification outcome and associated identity data necessary to confirm eligibility.
• Payment Processors: Transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and blockchain networks. We receive only what is necessary to confirm payment status — we do not receive or store full payment credentials.
• Fraud Prevention Systems: Device fingerprinting and risk scoring data generated by our fraud prevention tools, used exclusively to protect player accounts and platform integrity.

3pate uses personal data strictly for the following defined purposes. We do not use your data for any purpose beyond what is listed here without first obtaining your explicit consent or being required to do so by law:

• Account Management: To create, verify, maintain, and secure your 3pate player account.
• Identity Verification: To confirm that you meet the 21+ age requirement and other eligibility criteria, and to comply with anti-money laundering (AML) obligations.
• Payment Processing: To process deposits and withdrawals via your chosen payment method, and to prevent payment fraud and chargebacks.
• Platform Operation: To deliver betting markets, casino games, live dealer tables, and all other platform features to your device.
• Customer Support: To handle your queries, complaints, and responsible gaming requests efficiently and with appropriate context.
• Security & Fraud Prevention: To detect and prevent unauthorised account access, bonus abuse, collusion, match fixing, money laundering, and other prohibited conduct.
• Legal Compliance: To meet obligations under applicable anti-money laundering, counter-terrorism financing, and data protection regulations.
• Marketing Communications: To send promotional emails, SMS updates about PSL markets, bonus offers, and loyalty programme notifications — only where you have opted in to receive such communications.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the platform, optimise user experience, and develop new features.

3pate processes your personal data on the following legal grounds, consistent with internationally recognised data protection principles:

• Contractual Necessity: Processing required to fulfil our obligations under the player agreement — including account operation, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable law, including AML verification, regulatory reporting, and court orders.
• Legitimate Interests: Processing necessary for 3pate's legitimate operational interests, such as fraud prevention, platform security, and abuse detection — where these interests are not overridden by your data protection rights.
• Consent: Processing that goes beyond operational necessity, such as marketing communications and optional analytics, which requires and relies on your freely given, specific, and informed consent. You may withdraw consent at any time.

3pate does not sell your personal data. We share personal data with third parties only in the following specific and controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and blockchain network services receive only the transaction data necessary to process your deposits and withdrawals.
• Identity Verification Partners: KYC and document verification providers receive the documents and information you submit during verification. These partners are contractually bound to use this data solely for verification purposes on our behalf.
• Fraud Prevention & Security Providers: Third-party fraud detection and cybersecurity tools that process technical and behavioural data to protect the platform and your account.
• Game Studio Providers: Internationally certified casino game studios may receive a session token and basic account reference to launch games within the 3pate interface. They do not receive your full personal profile.
• Legal & Regulatory Authorities: Where required by applicable law, court order, or regulatory demand, 3pate will disclose personal data to the relevant authority. We will notify you of such disclosure where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of assets involving 3pate, your personal data may be transferred to the successor entity. You will be notified of any such transfer and your rights will be preserved.

All third-party partners who receive your personal data are bound by contractual data processing agreements that require them to handle your data securely, use it only for the specified purpose, and not to share it further without authorisation.

3pate retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy AML regulatory requirements.
• Transaction Records: Deposit, withdrawal, and betting records are retained for a minimum of 5 years from the date of each transaction.
• KYC / Identity Documents: Verification documents are retained for 5 years post-account closure unless a longer period is required by applicable regulation.
• Support Communications: Customer support transcripts and email correspondence are retained for 3 years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or opt out, after which it is deleted within 30 days.
• Technical / Log Data: Server logs and session data are retained for up to 12 months for security and fraud analysis purposes.

At the end of each applicable retention period, personal data is either securely deleted using industry-standard data destruction methods, or anonymised such that it can no longer be linked to any identifiable individual. Anonymised data may be retained indefinitely for aggregate analytics purposes.

3pate implements a layered approach to data security combining technical, organisational, and procedural safeguards. Key measures in place include:

• 256-Bit SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using TLS 1.2 or higher.
• Data Encryption at Rest: Sensitive stored data, including identity verification records, is encrypted at rest using AES-256.
• Access Controls: Internal access to personal data is restricted to authorised personnel on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: 3pate strongly recommends enabling 2FA on your account. Our internal administrative systems require 2FA for all staff access.
• Regular Security Audits: The platform undergoes periodic penetration testing and vulnerability assessments conducted by independent third-party security firms.
• Intrusion Detection: Real-time monitoring systems detect and alert on anomalous access patterns and potential breach attempts.

While 3pate implements comprehensive security measures, no online platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential and for enabling the security features available to you, including two-factor authentication.

3pate uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse platform usage. A cookie is a small text file placed on your device by a website you visit. Cookies cannot execute code or carry viruses.

The following categories of cookies are used on the 3pate platform:

• Essential Cookies: Strictly necessary for the platform to function. These include session management cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without preventing platform use.
• Functional Cookies: Remember your preferences such as language settings, game lobby filters, and odds format preferences to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players use the platform — which pages are visited, how long sessions last, and which features are most used. This data is used to improve the platform. Analytics cookies require your consent.
• Security Cookies: Support fraud detection and prevention by identifying unusual device or session behaviour. These are classified as essential for platform integrity purposes.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of the 3pate platform, though some preference-based personalisation may be affected. Note that clearing cookies will log you out of your current session.

As a player on the 3pate platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the 3pate support team with your registered account details and a clear description of your request:

• Right of Access: You may request a copy of all personal data we hold about you. We will provide this within 30 days of receiving a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Many data fields can be updated directly through your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that some data must be retained for regulatory compliance and cannot be deleted on request.
• Right to Restriction: You may request that we restrict the processing of your data while a query or complaint is being resolved.
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to us directly, for the purpose of transferring it to another service.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. We will assess the objection and either cease processing or provide compelling grounds for its continuation.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing carried out prior to the withdrawal.

3pate strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the account registration and KYC process.

If 3pate discovers that personal data has been collected from an individual who was under the age of 21 at the time of collection, the following immediate actions will be taken:

• The account will be immediately suspended pending investigation.
• All associated personal data will be permanently deleted from our systems as soon as the investigation is complete.
• Any deposits made by the underage individual will be returned where legally required and operationally possible.
• All winnings generated during the period of underage access will be voided.

3pate reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The date of the most recent revision is displayed at the top of this page.

Where changes are material — meaning they significantly affect how your personal data is used or your rights in relation to it — 3pate will notify you by email to your registered address and/or via a prominent on-platform notification prior to the changes taking effect. For minor or clarificatory changes, updating the revision date on this page constitutes sufficient notice.

Continued use of the 3pate platform following notification of a material policy change constitutes your acceptance of the updated Privacy Policy. If you do not accept the updated Policy, you should cease using the platform and contact support to request account closure and data deletion.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3pate handles your personal data, please do not hesitate to get in touch. Our support team handles data protection queries with full confidentiality.

• Live Chat: Available 24/7 directly through the 3pate platform. Average response time is under 2 minutes — the fastest way to reach us from anywhere in Pakistan.
• Email: [email protected] — typical response time for privacy-related queries is 4–6 hours, with complex data rights requests resolved within 30 days.

When contacting us about a data privacy matter, please include your registered account username and a clear description of your query or request. This helps us locate your records quickly and respond accurately without unnecessary back-and-forth.

3pate is committed to resolving all privacy concerns fairly, transparently, and promptly — whether you are reaching out from Karachi, Lahore, Islamabad, or any other city in Pakistan.